Pricing

What is a credit?

A credit is a simple unit measuring API call duration for cloud or local compute. 1 credit is equal to 5 minutes of cloud or local API duration.

How are credits calculated?

Credit usage is based on the duration from the time you issue an API call until the point your tasks terminate, rounded up to the nearest minute. Each minute of API duration bills as 1/5th of a credit for cloud or local compute.

Do credits roll over?

The free credits included in your subscription are reset each month and do not roll over.

How can I view my monthly usage?

Customers can view their API usage in the Console, including credits used and remaining, at daily granularity. Gretel will automatically email customers when they have used 75% and 100% of their monthly subscription credits.

What if I go over my developer-tier free monthly credits?

If a customer has not entered credit card information, their service use will be suspended after the free monthly credits have been used. Once a credit card is provided, usage will be metered and the customer will be charged for the total number of credits consumed at the end of a month.

How much data can an Gretel worker instance process per credit?

This answer varies based on the complexity and type of data. On a typical CSV dataset containing 156 characters per record and a mix of numeric and categorical data, a Gretel cloud instance is able to synthesize approximately 6k records per credit, including training. A Gretel cloud instance can transform approximately 133k records per credit, or classify 133k records when using a standard policy to redact or label personal data types.

How many Gretel worker instances can I run concurrently?

Gretel’s cloud and local on-premises workers are built to scale linearly, so you can scale concurrent containers to meet your needs. By default, each Developer account is limited to 2 concurrent workers (4 when a credit card is added), and Team accounts are limited to 10 concurrent workers. These limits are applied across the entire account and are not per user. 

What connectors does Gretel offer?

We currently have object storage connectors for AWS (S3), GCP (Google Cloud Storage), and Azure (Blob Storage). We are also looking to build connectors for databases and other data sources. If there are any that would be particularly helpful to you, please reach out to hi@gretel.ai and let us know!

How can I control my total monthly spend?

To protect our customers against unexpected charges, we set a soft limit of 100 additional credits for Developer accounts. If you would like to have that limit increased, please email us at support@gretel.ai.

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