Pricing
Simple pricing that scales with you
Synthetic data for everyone
Start with the fully-featured free tier, then pay for only what you use as you grow.
- 100K+ highest-quality synthetic records using Gretel Workflows
- 2M+ Transform records
- 2M+ PII detection records
- 1.5 million characters using the Gretel Navigator inference API
(~ 15,000 records or 600 pages of text)
Upgrade to power your most critical use cases
Team
- 10 concurrent jobs
- 99.5% API availability SLA
- 1 business day email support
- Custom SSO support
- Pool credits with your team
Enterprise
- Custom enterprise turbo-scaling
- 99.5% API availability SLA
- 24/7 phone and email support
- Custom SSO support
- Pool credits with your team
- Designated customer success engineer
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Cost and fees
Usage
Features
Support
Frequently asked questions
What is a credit?
A credit is a simple unit measuring platform consumption. For our bulk generation and training jobs using Gretel Workflows 1 credit is equal to 5 minutes of cloud or local API duration. For inference jobs using Gretel Navigator, pricing is calculated based off of input and output characters, with 1 credit equal to 100k characters.
How are credits calculated?
For Gretel Workflows, credit usage is based on the duration from the time you issue an API call until the point your tasks terminate, rounded up to the nearest minute. Each minute of API duration bills as 1/5th of a credit for cloud or local compute.
For the Gretel Navigator Inference API, credits are calculated based off of the total number of input and output characters, with one credit equal to 100k characters.
Do credits roll over?
The free credits included in your subscription are reset each month and do not roll over.
How can I view my monthly usage?
Customers can view their API usage in the Console, including credits used and remaining, at daily granularity. Gretel will automatically email customers when they have used 75% and 100% of their monthly subscription credits.
What if I go over my developer-tier free monthly credits?
If a customer has not entered credit card information, their service use will be suspended after the free monthly credits have been used. Once a credit card is provided, usage will be metered and the customer will be charged for the total number of credits consumed at the end of a month.
How much data can an Gretel worker instance process per credit?
This answer varies based on the complexity and type of data. On a typical CSV dataset containing 156 characters per record and a mix of numeric and categorical data, a Gretel cloud instance is able to synthesize approximately 6k records per credit, including training. A Gretel cloud instance can transform approximately 133k records per credit, or classify 133k records when using a standard policy to redact or label personal data types.
How many Gretel worker instances can I run concurrently?
Gretel’s cloud and local on-premises workers are built to scale linearly, so you can scale concurrent containers to meet your needs. By default, each Developer account is limited to 2 concurrent workers, and Team accounts are limited to 10 concurrent workers. These limits are applied across the entire account and are not per user.Â
What connectors does Gretel offer?
We currently have object storage connectors for AWS (S3), GCP (Google Cloud Storage), and Azure (Blob Storage). We are also looking to build connectors for databases and other data sources. If there are any that would be particularly helpful to you, please reach out to hi@gretel.ai and let us know!
How can I control my total monthly spend?
To protect our customers against unexpected charges, we set a soft limit of 100 additional credits for Developer accounts. If you would like to have that limit increased, please email us at support@gretel.ai.